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This "Privacy and Data Protection Policy" aims to disclose the conditions governing the collection and processing of your personal data by IMPORT EXPORT BIKE SLU, making all possible and necessary efforts to guarantee fundamental rights, honour and freedoms, all in compliance with the regulations in force that regulate Personal Data Protection according to the European Union and the Spanish Member State.
In compliance with these regulations, we inform you below of all the details of your interest regarding how we carry out these processes, for what purposes, what other entities could have access to your data and what your rights are.
This Data Protection Policy is developed based on the following data protection regulations and laws:
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Hereinafter GDPR.
Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights. Hereinafter LOPD/GDD.
The data controller is the natural or legal person, of a public or private nature, or administrative body, that alone or jointly with others determines the purposes and means of the processing of personal data; in case the purposes and means of processing are determined by the law of the European Union or the Spanish Member State.
In the aspects expressed in this Data Protection Policy, the identity and contact details of the data controller are:
IMPORT EXPORT BIKE SLU - CIF: B54070818
Domiciled in Alcoy, Calle Juan de Juanes 25 ground floor, postal code 03802 Alcoy
Phone: 966 335 599
Email: ventas@unobike.com
Data Protection Officer: administracion@unobike.com
In compliance with Article 5 of the GDPR, your personal data is collected for specified, explicit and legitimate purposes and will not be further processed in a manner incompatible with those purposes.
We will process the data for the purpose of properly managing the purchase, to facilitate the processing of the order and to manage customer service and after-sales services associated with the purchase made, in addition to sending you any communication concerning the items you have already purchased on our website UNOBIKE.COM.
The processing of your data is necessary to comply with our legal obligations, at the request of the various supervisory bodies, and law enforcement authorities.
We will also process your data in order to keep you updated on any news regarding the products marketed on our website UNOBIKE.COM. We will process your data to provide you with offers of services and products that we market on the website UNOBIKE.COM.
For the execution of a contract. We will process your data in order to be able to execute the sales contract and supply you with the products from our website UNOBIKE.COM. The processing of your data is necessary for the management and maintenance of a contract signed with you and therefore the data subject will be obliged to provide their personal data; otherwise, it will be impossible to execute the contract.
The processing of these personal data is based on the existence of a contractual relationship with you and, as a consequence, your data will be used and processed for this purpose due to your acceptance of the terms and conditions of sale.
In compliance with a legal obligation. The processing of your data is necessary to comply with information requirements issued both by judicial bodies, regulatory and supervisory bodies and state security forces. In addition to fulfilling our legal obligations imposed by tax and commercial legislation on IMPORT EXPORT BIKE SLU.
By consent of the data subject. The advertising offer of products and services is based on the consent that is requested, with the withdrawal of this consent in no case conditioning the execution of the sales contract nor the supply of the products from our website UNOBIKE.COM.
When you provide us with your email account, after ticking the box enabled for this purpose, this data is necessary to provide a better customer service, transmit commercial information and news about our products and services. The processing relating to commercial communications about the products and services of IMPORT EXPORT BIKE SLU will only be carried out when you have expressly consented to them by ticking the corresponding box.
The data necessary for the management of services will be kept in our databases until the end of the contractual relationship with the data subject. At the end of the contractual relationship, they will be kept for 5 years in compliance with commercial legislation, commercial code and accounting and tax legislation.
The data collected as followers on social networks, as well as the data collected on the website form, for the purpose of sending news or newsletter, will be 2 years, from the last communication with the customer.
No behavioural analyses or profiles will be carried out on the data provided by the data subject.
The strictly necessary data will be communicated to the transport company, to deliver your order to you.
The data entered in the different payment platforms (POS, Aplazame, PayPal, Sequra), are being entered in the servers of the different platforms, therefore they are subject to the privacy policies of the different platforms.
The personal data collected may be communicated to other authorised collaborators, for internal administrative purposes, including the processing of personal data of customers, suppliers and employees.
The strictly necessary data may be delivered to external collaborators for the realisation of marketing actions, provided there is legitimation, to carry out the advertising action.
However, your personal data may not be transferred to third parties except with your authorisation or legal obligation.
No international data transfers will be carried out. Except for the data that users enter on the different social networks of the Facebook, Twitter, Instagram and YouTube sites, which will be subject to the privacy policies of each social network, and which do indeed involve international data transfers.
The Data Controller manages the information systems according to the following principles linked to proactive responsibility in data processing:
Our entity adopts the organisational and technical measures necessary to guarantee the security and privacy of your data, prevent its alteration, loss, processing or unauthorised access, depending on the state of technology, the nature of the stored data and the risks to which they are exposed.
Among others, the following measures stand out:
Regarding data protection, you have the following rights:
If you have given your consent, so that our marketing department can send you advertising of our services, you can WITHDRAW YOUR CONSENT at any time, without this affecting the provision of the main service, nor affecting the lawfulness of the processing based on the consent prior to its withdrawal.
The data subject will have the right to receive the personal data concerning them, which they have provided to IMPORT EXPORT BIKE SLU, in a structured, commonly used and machine-readable format. And to transmit them to whom the data subject designates.
For the exercise of the rights mentioned above, you must go to our website: WWW.UNOBIKE.COM, where you will find the forms to be able to exercise your rights.
We will respond to your information request within one month, as marked by article 12 of the General Data Protection Regulation.
In any case, we inform you by legal imperative, that you have the right to file a COMPLAINT before the AEPD, SPANISH DATA PROTECTION AGENCY, calle Jorge Juan, n.º6, 28001 Madrid, telephone 901.100.099. Or at its electronic headquarters https://sedeagpd.gob.es/sede-electronica-web/vistas/reclamacion/reclamacionDerechos.jsf
Version: 14 May 2026
Web: https://www.unobike.com
Owner: IMPORT EXPORT BIKE S.L.U.
CIF: B54070818
Address: C/ Juan de Juanes, 27 Bajo Drch., 03802 Alcoy (Alicante), Spain
Phone: 96 633 55 99
Mobile: 654 110 069
Email: administracion@unobike.com
Registration data: Commercial Registry of Alicante, volume 3013, folio 17, sheet A-96719
Activity: Wholesale trade of vehicles and their accessories.
The website https://www.unobike.com uses cookies and similar technologies, such as pixels, tags, identifiers, local browser storage or equivalent technologies, in order to enable the operation of the website, remember certain preferences, measure the use of the site, improve the browsing experience and, where appropriate, perform advertising measurement or show advertising related to the user’s browsing habits.
Cookies are small files that are downloaded or stored on the user’s terminal equipment —computer, mobile phone, tablet or other device— when accessing certain web pages. These technologies allow, among other functions, to recognise the user, remember their session, preserve cart elements, register preferences, obtain statistical information about browsing or measure advertising campaigns. The use of technical or strictly necessary cookies does not require user consent when essential for browsing, security, authentication, session management, the shopping cart or the provision of a service expressly requested by the user.
The use of cookies for analysis, unsolicited personalisation, advertising or behavioural advertising requires prior consent from the user, who may accept, reject or configure them through the cookie configuration panel.
3.1. According to the entity that manages them
First-party cookies: are those that are sent to the user’s terminal equipment from a computer or domain managed by the website editor itself and from which the service requested by the user is provided.
Third-party cookies: are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.
When cookies are served from a first-party domain, but the information collected is managed by a third party for its own purposes, they should not be considered first-party cookies for the purposes of transparency and consent.
3.2. According to their purpose
Technical or necessary cookies: allow the user to navigate through the website and use the different options or services existing therein, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering elements of an order, performing the purchase process, managing payment, preventing fraud, using security elements or storing consent preferences.
Functionality or personalisation cookies: allow remembering information so that the user accesses the service with certain features, such as language, region, browser type, selected configuration or the last products viewed. When these cookies respond to an express request by the user, they may be exempted from consent. In other cases, they must be accepted by the user.
Analysis or measurement cookies: allow tracking and analysing the behaviour of website users, measuring activity, preparing browsing statistics, analysing visited products, e-commerce events and improving the services offered.
Advertising cookies: allow managing advertising spaces, measuring the effectiveness of campaigns, attributing conversions and showing ads related to the user’s profile or browsing habits.
Behavioural advertising cookies: allow continuous observation of the user’s browsing habits to create a specific profile and show personalised advertising based on said profile.
Advertising security or anti-fraud cookies: allow detecting invalid traffic, bots, fraudulent clicks or anomalous uses that may affect security, service integrity or the correct measurement of advertising campaigns.
Session cookies: are stored only while the user keeps the browsing session open and disappear when the browser is closed.
Persistent cookies: remain stored on the terminal equipment for a determined period, which can vary from a few minutes to several months or years, depending on the purpose and configuration of the cookie.
The cookies and similar technologies identified on the website are detailed below. The installation of non-necessary cookies is conditioned upon the user’s prior acceptance through the configuration panel.
| Origin | Cookie/Technology | Owner | Purpose | Type | Expiry |
|---|---|---|---|---|---|
| First-party | privacity / privacity_consent / cookieInfo / u_shop | Unobike | Store or read the user’s consent preferences to enable or disable non-necessary cookies. | Technical / consent | 30 days |
| First-party | __Host-authjs.csrf-token | Unobike | CSRF security token used in authentication processes and form protection. | Technical / security | Session |
| First-party | __Secure-authjs.callback-url | Unobike | Temporarily stores the return URL during authentication processes. | Technical | Session |
| First-party | u_shop | Unobike | Stores technical or functional information related to the store, the shopping session or basic browsing preferences. | Technical / functionality | 30 days |
| First-party | __tid_gtm | Google Tag Manager | Store transaction IDs already sent to avoid duplicates in purchase events and conversion measurement. Can be saved as a cookie and in localStorage. | Technical / measurement | 30 days |
Note: when a technical cookie is also used for measurement that is not strictly necessary, its activation must be limited to the user’s consent for the corresponding category or configured to operate only in the strictly necessary part.
| Origin | Cookie/Technology | Owner | Purpose | Type | Expiry |
| First-party | NEXT_LOCALE | Unobike | Saves the language or locale selected by the user. | Functionality | Session |
| First-party | bikes | Unobike | Stores information related to bicycles, selected products or functional browsing state. | Functionality | 1 year |
| First-party | lastViewProducts | Unobike | Stores the last products viewed by the user to improve the browsing experience. | Functionality | 1 year |
These cookies may be exempted from consent when they are strictly necessary to provide a functionality requested by the user. Otherwise, they must be subject to consent.
| Origin | Cookie/Technology | Owner | Purpose | Type | Expiry |
| Third-party | _ga | Google Analytics | Distinguish users and measure website usage. | Analytics | 14 months |
| Third-party | _gid | Google Analytics | Distinguish users during a short period for web analytics. | Analytics | 24 hours |
These cookies will only be installed when the user has given their consent for the category of analytical or measurement cookies.
| Origin | Cookie/Technology | Owner | Purpose | Type | Expiry |
| Third-party | _gcl_au | Google Ads | Measure advertising efficiency and perform conversion experiments on sites that use Google services. | Advertising | 3 months |
| Third-party | _fbp | Meta / Facebook | Identify browsers for measurement, advertising analytics and personalisation of Meta ads. | Advertising | 90 days |
| Third-party | _fbc | Meta / Facebook | Store the Facebook click identifier when the user arrives from a campaign with fbclid, for conversion attribution. | Advertising | 90 days |
| Third-party | _uetsid | Microsoft Advertising | Identify a session for Microsoft Ads advertising measurement and attribution. | Advertising | 1 day |
| Third-party | _uetsid_exp | Microsoft Advertising | Stores the expiration date of the _uetsid session identifier in localStorage. | Advertising | 1 day |
| Third-party | _uetvid | Microsoft Advertising | Identify recurring users for Microsoft Ads measurement, remarketing and campaign attribution. | Advertising | Up to approximately 390 days |
| Third-party | _uetvid_exp | Microsoft Advertising | Stores the expiration date of the persistent _uetvid identifier in localStorage. | Advertising | Up to approximately 390 days |
These cookies will only be installed when the user has given their consent for the category of advertising, advertising measurement or behavioural advertising cookies.
This website may use third-party services that incorporate their own cookies, pixels, tags, identifiers or equivalent technologies. Said third parties may process browsing data for purposes of analysis, measurement, conversion attribution, advertising, remarketing, fraud prevention or the provision of integrated functionalities.
Among the identified third parties may be:
| Third party | Main purpose | Additional information |
| Google / Google Analytics / Google Ads / Google Tag Manager | Web analytics, conversion measurement, tag management, advertising attribution and advertising campaigns. | Non-necessary Google cookies should only be activated after user consent. |
| Meta / Facebook | Event measurement, conversion attribution, advertising and remarketing. | The use of the Meta Pixel and associated technologies must be conditioned to the prior consent of the user. |
| Microsoft Advertising / Bing Ads | Campaign measurement, advertising attribution and remarketing. | The cookies or associated identifiers must be conditioned to the prior consent of the user. |
The privacy and cookie policies of these third parties may be modified by their respective owners. Therefore, the user is recommended to consult the information published by each provider to learn in more detail how they process the data obtained through their technologies. UNOBIKE does not directly control the final configuration of cookies managed by third parties, but must ensure that said technologies are not activated before the user has given the corresponding consent, unless they are technical or strictly necessary cookies.
When accessing the website, the user may accept all cookies, reject all non-necessary cookies or configure their preferences by purpose. The first informational layer or cookie banner must offer, in a clear and visible way, equivalent options to:
The rejection of non-necessary cookies will not prevent general access to the website, without prejudice to the fact that certain functionalities may be limited when they depend on cookies or third-party services not accepted by the user. Technical or strictly necessary cookies may be installed without consent when essential for browsing, security, authentication, cart management, order placement, session maintenance or the provision of a service requested by the user. Cookies for analysis, unsolicited personalisation, advertising or behavioural advertising will only be installed when the user has given their consent through a clear affirmative action.
The mere fact of continuing to browse, closing the notice without choosing an option, scrolling through the page or consulting the second informational layer will not be considered as a valid form of consent. The user may modify or withdraw their consent at any time through the cookie configuration panel permanently available on the website.
The user can restrict, block or delete cookies from this website or from any other website by configuring their browser. The operation may vary depending on the browser used. Below are help links from the main browsers:
External information and advertising preferences management tools can also be used, such as:
The blocking of certain cookies may affect the correct functioning of some functionalities of the website, especially those related to the session, the cart, the purchase process, authentication or third-party services.
UNOBIKE may update this Cookie Policy when changes occur in the cookies used, in the intervening third parties, in the purposes of processing, in the retention periods, in the technical configuration of the website or in the applicable regulations.
When changes are relevant, the user’s consent will be requested again if necessary.
It is recommended to review this Cookie Policy periodically to be informed about how and for what purposes cookies are used on this website.
Last update: 14 May 2026.
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Import Export Bike S.L
C/ Juan de Juanes, 27 Bajo Drch.
03802 Alcoy (Alicante) España
Telephone: +34 966 335 599
Whatsapp: +34 654 110 069
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